Question 1

Can you assist with custom supplement formulations?

Accepted Answer

Yes. Our in-house R&D chemists and formulation scientists develop, benchmark and stability-screen custom formulas. We evaluate raw material identity, overage requirements, excipient compatibility, flowability and organoleptics before a pilot batch is scaled to production.

Question 2

What are your minimum order quantities and typical lead times?

Accepted Answer

Typical production MOQs start around 25,000 units for tablets and capsules and 1,000 kg for powder blends, with pilot and launch quantities reviewed case by case. Standard lead times run 6–10 weeks after approval of the formula, specification sheet and packaging components; raw material availability is the most common variable.

Question 3

Which certifications and quality systems does Bactolac hold?

Accepted Answer

Our Hauppauge, New York facilities operate under FDA 21 CFR Part 111 cGMP and are NSF registered for Good Manufacturing Practices. We also maintain organic certification through Quality Assurance International, Natural Products Association membership, and can produce Kosher and Halal certified supplements on request.

Question 4

Do you handle export documentation for international buyers?

Accepted Answer

Yes. We routinely supply Certificates of Analysis, Certificates of Free Sale, allergen and GMO statements, BSE/TSE declarations, flow charts, specification sheets and heavy-metal and microbiological test data required by importers in Canada, the EU, the Middle East, Australia and Asia.

Question 5

What testing is performed on every batch?

Accepted Answer

Incoming raw materials are quarantined and identity-tested. Finished batches are tested in our on-site analytical and microbiological laboratories for potency, disintegration, weight variation, heavy metals and microbial limits, with retain samples held for shelf-life verification.